At Sewa International USA, we believe the strength of a nonprofit lies not just in its programs, but in the people who power them: its volunteers. They are the bridge between community needs and collective action. But as demand for services continues to rise across the country, nonprofits are being asked to do more with fewer resources. As demand for services grows, staffing, infrastructure, and funding remain limited. In this context, volunteerism, once central to nonprofit identity, is too often reduced to operational support rather than leadership.

To explore how this trend might be reversed, we hosted a Policy Cafe on ‘Reimagining Nonprofits: Leadership, Community, and Volunteer Power' on September 9, 2025, beginning with one key question: How do we sustain volunteers?

Sustaining volunteers, as the discussion revealed, requires more than appreciation or incentives. It depends on culture, connection, and purpose. When volunteers see how their work contributes to a larger mission, when they feel trusted and part of a collective vision, their commitment deepens. And when their service connects them directly with the communities they support, it transforms both sides of the relationship.

But sustaining volunteers is only the first step. The next challenge is nurturing them into leaders. True leadership in a volunteer-led space must be built through intentional mentorship, clear pathways of responsibility, and recognition of effort. The conversation highlighted that nonprofits must create “ladders of growth” that allow volunteers to see tangible ways to lead. Without such pathways, organizations risk stagnation, over-reliant on a few individuals while missing the potential of many.

But even the most motivated volunteers can only thrive if the organizations they serve provide the right systems, structures, and resources. This led to another critical question: What are the key challenges in governing a volunteer-led organization while sustaining impact?

The dialogue emphasized that effective governance depends on capacity and complexity. As volunteer-driven organizations grow, they must continually revisit their models based on their capacity and complexity. Achieving this coherence requires clear systems and consistent training that align people and processes. Equally vital is sustainable funding, not merely for growth, but to preserve continuity, transparency, and fair investment in the people who make the mission possible.

Taken together, the discussions around sustaining, growing, and governing volunteer-led organizations made one insight clear: volunteer-driven nonprofits thrive when people, culture, and systems work in harmony. Volunteers are not just supporters; they are leaders, catalysts, and partners in creating impact.

For Sewa USA, the Policy Cafe was a reminder that reimagining volunteerism is an ongoing journey, one of listening, learning, and building organizations where volunteers can lead, grow, and create lasting change. Watch the full Policy Cafe here